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Searching for the perfect gift?

Load a MetroCard with any dollar amount you choose ($10 minimum) and give a gift to yourself or someone who will remember you every time they visit a participating Metro Cafe retail location. Don't forget your card is also earning points with each use, even after gift dollars are used.

 

 

WELCOME TO
A&R - METRO
Food Service
Corporation


Mailing Address:
P.O. Box 146800
Boston, MA 02114

Card Info Contact Us:
617-399-2000 ph
617-725-0433 fax
metrocard@gometro.com


 

 

 

 

We exclusively use
New England Coffee,
the finest blends available.

Eat Soup. Feel Good.
The best soup around!

 

MetroCard  Program Rules

This program is both a loyalty program and a gift card/stored-value program. Use of the card and/or participation in the program constitutes acceptance of all program rules:

1. Offer good at participating Metro Cafe retail locations.
2. The card is not redeemable for cash.
3. The card will not be replaced if lost, stolen or used without your permission.
4. Cost to participate in the
MetroCard rewards program is $1.00. There is no charge to participate when the card is used as a stored value card and an initial amount of $10.00 or more is placed on the card.
5. Purchases are required to earn points. Rewards accrued during a transaction may only be redeemed on your next visit.
6. Card must be presented at time of purchase to earn points and to redeem rewards.
7. No points will be issued retroactively.
8. No points from previous loyalty programs can be applied to this program.
9. You will  earn one point for every dollar spent. Every time you use your
MetroCard , your receipt will show the points credited to your account.
10. Points may be earned only by the
MetroCard  holder who pays the check.
11. Points will not be issued on the sale of
MetroCard Gift Cards. Points will only be issued on the redemption of gift cards.
12. When you obtain enough points to earn a reward, the reward will automatically be printed on your receipt. You do not need to present a receipt to receive a reward.
13. Rewards are non-transferable, not redeemable for cash, and must be redeemed for the selected items. You must use your $5 credit entirely at the time of sale, no cash back will be given on loyalty points.
14. Redeemed reward will be the lowest value item within the check.
15. A maximum of 4 rewards may be redeemed during one visit.
16. Voided items will reduce the points by the voided amount until the point total reaches 0.
17. Points cannot go negative.
18. Points cannot be transferred between cards.
19. Points will not be issued on tax paid.
20. If the program is experiencing technical difficulties, Metro Food Service is not responsible for points unable to be accrued or redeemed during this time.
21. Beginning
11/01/07, MetroCard users will need to be registered to qualify for points and rewards.
22. Beginning
11/01/07, all MetroCard  users will receive five reward dollars on their card after passing 100 points. Points, at that time, will be reset to zero and the cycle begins again.
23. Each reward dollar has the equivalent purchase power of $1.00 U.S. at all participating Metro Cafe retail locations.
24. Not all Metro Food Service locations may participate in the
MetroCard program.
25. Reward dollars will expire 30 days after date of issuance. A maximum of 25 reward dollars may be redeemed during a single visit.
26. Beginning
e11/1/07, all unregistered MetroCards may accrue points up to 400 points. These points will be converted to rewards when they are registered.
27. Vendor quarterly promotions will be sent via email to registered members and will generally expire 30 days after issuance.
28. Metro Food Service is not responsible for lost, returned, misdirected, undeliverable email or other correspondence.
29. Metro Food Service can, at is discretion, modify the program rewards or substitute rewards of comparable value without notice.
30. Metro Food Service reserves the right to discontinue this program at any time. In the event that this program is discontinued, members will be allowed to redeem any rewards that they have already been issued, within the stated expiration date.
31. Metro Food Service reserves the right to discontinue membership privileges and void a member's point balance and rewards if any unauthorized points are earned or redeemed, or if there is any unauthorized use of the program.
32. Reward points will expire 12 months after the first day of non-use of the card or upon the stated expiration date. Metro Food Service also reserves the right to discontinue membership privileges and/or a member's point balance, if that member's account has shown no activity for a period of 12 months.
33. Employees of Metro Food Service and their immediate families are not eligible to participate.
34.
MetroCard gift cards/stored-value cards may be used at all participating Metro Food Service retail locations.
35. Once money is placed on the card it can never be redeemed for cash.
36. Cash cannot be transferred between cards.
37. A card cannot have a negative value. Any money needed beyond the amount of the card to pay for a purchase will require another form of payment to be made at the time of purchase.
38. Any returns or voids for items paid for with a stored-value or gift card will have the amount on the card returned directly to the card. No cash will be given.
39. Gift cards will expire after seven years from date of issue and any remaining dollar value will be voided or as required by law.
40. If the program is experiencing technical difficulties, gift card and stored-value cards may not be able to be issued or redeemed.
41. If a guest chooses to redeem rewards, all available reward dollars will be applied to that transaction.

CLICK HERE for our Privacy Policy

Questions? Email us at metrocard@gometro.com